Refund Policy

Please order carefully, as refunds are not given. Replacement of print resources is only available in the event that Literacy Education Solutions sent you damaged or incorrect materials.
Literacy Education Solutions will not grant a replacement of print resources unless:
(a) the print resource(s) is in the original condition in which you received it and is sealed in its original unbroken condition. This means that Literacy Education Solutions has the right to refuse return of a print resource(s) which is not returned in the same condition as it was delivered to you, for example if it has been damaged in return transit by becoming soiled, scuffed or with torn pages, or bent page corners;
(b) the print resource(s) is accompanied by a copy of the proof of purchase; and
(c) a written request to return the undamaged print resource(s) is submitted first, within 5 days of delivery.

Literacy Education Solutions Pty Ltd
PO Box 4206
Shellharbour NSW 2529